This policy sets out what we collect, how it is used, and what rights you have over it. It is written plainly rather than defensively — if anything here is unclear, ask us and we will explain it.
Information We Collect
Information you provide to us
When you purchase BizManage or contact us, we collect your name, business name, email address, phone number, and GST/PAN details where applicable for invoicing purposes.
Information your business enters into the software
BizManage stores data you enter including product catalogs, inventory records, customer information, employee details, and invoice records. This data belongs entirely to you and is never accessed by us except to provide technical support when explicitly requested.
Usage and technical data
We may collect basic technical information such as your browser type, IP address, and pages visited on our website for analytics and security purposes. We do not track usage inside the BizManage application itself.
How We Use Your Information
To deliver and support the product
We use your contact information to deliver your license, provide onboarding assistance, and respond to support requests via email or WhatsApp.
To process payments
Payment and billing information is processed securely through our payment gateway partners. We do not store your full card or UPI details on our servers.
To communicate with you
We may send you important product updates, security notices, or support follow-ups. We do not send marketing emails without your consent and you may opt out at any time.
Data Storage & Security
Where your data is stored
BizManage is a locally installed or self-hosted application. Your business data - products, inventory, invoices, customers - is stored on your own infrastructure or the server you configure. We do not have access to this data in normal operation.
Security measures
We implement industry-standard security practices including encrypted communications (HTTPS), secure credential storage, and regular security reviews. However, no system is perfectly secure and we encourage you to maintain regular backups.
Data retention
Contact and purchase information is retained for as long as your license is active and for a reasonable period thereafter for accounting and legal compliance. You may request deletion of your personal data by contacting us.
Sharing of Information
We do not sell your data
We never sell, rent, or trade your personal information or your business data to third parties. Your data is not used for advertising purposes.
Service providers
We work with a limited number of trusted service providers (payment processors, email delivery) who access only the minimum information needed to perform their function, under strict confidentiality obligations.
Legal requirements
We may disclose information if required by Indian law, court order, or government authority. We will notify you where legally permitted to do so.
Cookies and Local Storage
What we set by default
Nothing beyond what is strictly necessary. This website does not set advertising or tracking cookies unless you have explicitly turned that category on. The only thing stored by default is a small record of the cookie choice you made, kept in your browser's local storage so that we do not have to ask again on every visit.
Categories you control
Analytics covers anonymous counts of which pages are read and where people stop reading, and is never used to identify you personally. Marketing covers measuring which adverts led to an enquiry and showing follow-ups elsewhere. Both are switched off until you turn them on.
Changing your mind
Select 'Cookie preferences' in the footer of any page to reopen the choices and change them at any time. Rejecting a category stops the associated scripts from loading. Clearing your browser storage will also reset the choice, and you will be asked again on your next visit.
The enquiry form
When you submit the demo form, your details are sent to our email provider so we can reply. The form is rate limited by IP address to prevent abuse; those counts are held in memory only and are not stored or used for any other purpose.
Your Rights
Access and correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate.
Deletion
You may request deletion of your personal data from our records. Note that we may retain certain information as required by Indian accounting and tax regulations.
Contact us
For any privacy-related requests or concerns, contact us at privacy@bizmanage.in or via WhatsApp support. We respond within 3 business days.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email to registered users. Continued use of BizManage after changes constitutes acceptance of the updated policy. This policy was last updated in March 2025.